✓ Both EE and Vodafone have launched Wi-Fi calling on the respective networks - Vodafone isn't fully here yet but it's coming soon. The more devices you have connected to your 4G/5GEE Home Router at the same time, the slower your internet connection will be. The technology, which features close collaboration with Mavenir, effectively uses wifi to boost your mobile coverage, routing cellular calls through a wifi hotspot for phones that have that capability. ✓ ✓ 02:15 PM Your access may be temporarily disrupted when your mobile service ceases. We reserve the right to withdraw or vary the boost at any time. Not available with 30 Day SIM Only plans or non-lead Sharer plans. Calls can be made and received by anyone with access to your Alexa device even when your EE phone is … ✓ WiFi Calling is supported on iPhones, Android and Windows devices available directly from an EE store and online. Join the EE Community to ask, answer, learn and share. Indirect* 06:16 PM, Myself and @Schockwave have responded to you on your other thread, The WiFi calling function will only be available if the phone was bought directly with EE. With landline: See terms for calling add-ons. P30 Pro ✓ ✓ ✓ 20p connection charge and standard per minute charges apply if you have used up your 1,500 minutes to UK mobile numbers. Who can get EE WiFi Calling? No, Device In order to retain your data boost when you upgrade or change your Pay Monthly phone plan, your Fibre Max Broadband must still be active, and you must be moving to or remaining on a Pay Monthly phone plan. Galaxy A3 (2017) Discs: one disc provided when you take Smart WiFi. ✓ Note 9 Galaxy S6, S6+, S6 Edge, S6 Edge+ Pixel I have found a work around and that is to turn VOLTE off, but I shouldn't really have to do that. UK mobile operator EE has announced its launch of WiFi Calling, enabling (some) customers to make calls and send texts from every Wi-Fi connected home and small office in the kingdom. Can I use Wi-Fi Calling when I’m roaming? ✓ Get all your favourite apps in one place: We'll boost your EE pay monthly mobile data by up to 20GB every month - absolutely free. Indirect* Indirect* ✓ During Mobile World Congress, EE said that WiFi Calling would be coming to the Lumia 640 XL as well. Data allowance boosted by 5GB. ✓ Galaxy A6 ✓, Device We can change any of the included countries from the Add-On upon reasonable notice. ✓ Not available with 30 day SIM Only plans or non-lead sharer plans. The data boost lasts 30 days and does not roll over. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Comes with a year of free Apple TV+ original shows and movies. *The monthly price shown and all out of bundle charges and add-ons will increase from March every year by the Consumer Price Index rate of inflation published in January that year plus 3.9%. Hi @dragonsplace. Galaxy J6/J6+ ✓ ✓ No ✓ The 4G signal is also on 1.8 GHz and no better than the 2G signal WiFi calling is essential due to the limitations of the EE network. Indirect* K8 (2016 & 2017) ✓ ✓ Myself and my wife have both purchased a Samsung S20 direct from Samsung. The 3g signal on 2.1 GHZ is even worse. EE has launched its Wi-Fi calling service . WiFi Calling from EE will be available from launch on the Lumia 640 and from Friday 10th April on the brand new Samsung Galaxy S6 and S6 Edge. Indirect* died)? ✓ Next-day activation available where an existing full fibre service is not in place. DTEK 50 ✓ None of HTC phones were on the list to get Wifi calling. Direct Full Fibre Broadband: Only available without landline for customers living in premises enabled for full fibre from EE. Direct 20GB Data Boost (5GEE Home Router Plan): Available to new and existing Pay Monthly phone customers who sign up to a 5GEE Home Router plan. ✓ ✓ My understanding is that the network design for VoWiFi changed a couple of years ago, and moved from WiFi-preferred, to mobile-preferred. ✓ Available on 18 month minimum term or 30 day contract. The 2G signal is on 1.8 GHz and does not penetrate into buildings. Not sure if you're aware, but by disabling VoLTE you also lose 2 key advantages of 4G-calling. Harrier I'm getting exactly the same issue. ✓ No Subscription automatically renews for year 2 (currently £39.99). Anytime Calls to UK Landlines: Zero-rated calls to UK landlines starting 01, 02 and 03 at any time. All you need is a compatible phone and a WiFi connection. Sorry, I don't think it's possible to set the S20 to prefer WiFi over 4G for calls. Galaxy XCover 4 MHS reduced to 3G speeds after 500MB/mo. Stream your free and paid-for apps including BBC iPlayer, Netflix and Amazon Prime. Note: The Wi-Fi Calling feature may not be available on all carriers or devices. The point is if 4G calling is only one bar at home then 4G calling VOLTE enabled is pointless as the call quality is very intermittent, Yes it is a shame I will be without VOLTE when I leave home (unless I manually turn it on again) but there appears to be no other solution (unless I choose 3G/2G preferred then WIFI calling defaults first), Our previous IPhones preferred WiFi calling when at home, It doesn't hand over seamlessly to WiFi from VOLTE it hangs on to one bar for dear life on 4G causing missed calls. Signal range up to 10m. Signal range up to 30m. ✓ Pixel 3a XL 4GEE/5GEE Home Router: Indoor use only. U11 Subject to availability. ✓ ✓ 2nd June 2015 With WiFi Calling from EE you can make and receive calls and texts over Wi-Fi, using your normal number and normal dialler and SMS apps, ensuring you can stay in touch even when there’s no signal and without having to set up an account or jump through any other hoops. Smart Wifi: 18 month minimum term applies. It has a rating of 4.3 on the Google Play store. ✓ iPhone SE Indirect* ✓ ✓ Indirect* G7 Power K10 ✓, Device ✓ No 2: Ability to seamlessly handover voice calls between VoLTE & VoWiFi. EE says its wifi calling service cannot be used to make discount calls from abroad. What is EE WiFi Calling? ✓ Direct ✓, Device Device On some postings on the web some carriers appear to have the option of setting WiFi calling as preferred over 4G in the WiFi calling settings, but we dont have that option. Without landline: No landline calls service included. P20 lite/Pro ✓, Device Nokia (For Lumia devices, please see the Microsoft section above). EE accepts no responsibility for the quality, availability or coverage of Wi-Fi networks and calls made or received over them. Indirect* - edited Direct X Cam Galaxy S9 ✓ Samsung create different firmware builds for different regions and carriers, so you may see different features available to other S20 users. Data fair use policy may apply when roaming. iPhone X, XS, XS Max, XR Norton Security: 12 month subscription to Norton Security Premium for up to ten devices worth £79.99. Further terms apply,see ee.co.uk/terms. Pixel 3a No M9 One data boost only in any 30-day period. U11 Life Wi-Fi Calling will use your regular monthly call allowance. No ✓ Some Android and Windows devices bought from other retailers won't be able to support WiFi Calling. ✓ The 3G & 2G layers won't accept incoming handovers from VoWiFi, and sometimes not even from VoLTE. EE expects that around 5 million people to be able to use the service, which is being offered to post-paid customers, by the summer. ✓ I've been on with EE tech support all afternoon with no luck. ✓ What about the iPhone? ✓ All they have done is re-enable WiFi calling. G6 Play ✓ You must be the owner of the property or you have the permission from the owner. EE Smart WiFi is much more than a simple WiFi extender or repeater, which just act as signal boosters but sacrifice speed for range. Further terms apply, see ee.co.uk/terms. ✓ We reserve the right to withdraw or vary the boost at any time. ✓ Yes you can. Xperia XZ2 ✓ Minimum system requirements apply. After 18 months discount is removed. ✓ It will kick in automatically if your mobile signal is poor and you have WiFi. ✓ ✓ P10 ✓ 4GEE WiFi mini: includes SIM preloaded with 2GB monthly recurring data allowance. P Smart ✓, Device ✓ BT Sport is for your personal, non-commercial use in the UK. ✓, Device Which devices come with WiFi Calling on EE? ✓ ✓ Thanks to the recent release of iOS 8.3 , you can now enable Wi-Fi Calling … ✓ Please keep us updated with your progress. 10-08-2019 In order to retain your data boost when you upgrade or change your Pay Monthly phone plan, your 5GEE Home Router plan must still be active, and you must be moving to or remaining on a Pay Monthly phone plan. Up to 2 further Discs if required delivery charge of £6.99 may apply. ✓, Device Discs: one disc provided when you take Smart WiFi. You own the Smart WiFi disc and 4GEE WiFi mini device after 6 months. ✓ You must keep your Calling Add-On for at least 30 days. If you have BT Sport as an add-on or a Smart Benefit on a Smart Plan, it will be removed from your account. Please see our Price Guide at ee.co.uk/homepricing for more information. Smart WiFi | The new WiFi Booster from EE. Smart Wifi: 18 month minimum term applies. ✓ ooVoo works with our phone data and WiFi to save our cost of calls and messages. ✓ Offer available to customers joining EE broadband for the first time. 20GB Data Boost: (Fibre Max): Available to new and existing Pay Monthly phone customers who sign up to a Fibre Max broadband plan. Now you’ll never be denied by a weak signal again. Faster than UK standard broadband: speed comparisons are with the UK average download speed for standard broadband (ADSL) of 9.8Mbps from the Ofcom report on UK home broadband performance, November 2018 (published May 2020). Sprint Unlimited Basic Plan: Includes unlimited domestic calling, texting, 500MB LTE MHS, VPN & P2P & data. Pixel 3 XL ✓ Priv After registration your BT ID can be used to access BT Sport on your Apple 4K TV and other compatible devices. No signal, no problem. No At the moment only a handful of handsets have been enabled for WiFi Calling by EE – these are the Samsung Galaxy S6, Galaxy S6 Edge, iPhone 6, 6 Plus, 5S, 5C, and Microsoft Lumia 640. When you download and use the BT Sport app on a mobile device, you will use data that may decrement from your price plan’s inclusive. One boost per household. ✓ J3 (2017) ✓ ✓ Leanne_T. ✓ When you call 0845 or 0870 numbers at any time we’ll cover the cost of the EE access charge. Direct It can take up to 30 days from broadband account start date for your Data Boost to be applied. ✓ ✓ WiFi Calling isn't suitable for large offices where WiFi is supplied over multiple WiFi routers. Watching the phone the WIFI calling option is for ever switching on and off, Disabling VOLTE is the only way I can ensure good call quality and and connections at home, It must be a S20/EE thing as there are plenty of posts in 2020 which shows the phone with the option to prefer WiFi calling as a first option. 10% discount applied to monthly price for first 18 months. Samsung J5 (2017) phones bought directly from EE are compatible with WiFi calling. ✓ No iPhone 8, 8 Plus Direct At present, Wi-Fi Calling is only available to customers with a compatible handset and price plan on selected mobile networks (BT Mobile, EE, iD Mobile, O2, Sky Mobile, Three and Vodafone). Plans are for mobile internet in a fixed location. HDR compatible device required. We can easily make video and audio calls to our friends. ✓ it doesn't matter if the SIM card you use is EE or a different provider.I. ✓ ✓ P10 Plus No G6 ✓ Devices must use at least Android 4.1, Windows 10 or iOS 9 operating systems. No ✓ ✓ ✓ ✓ Xperia 10 No All our Home Broadband plans are totally unlimited, with no data caps or download limits. ✓ For all Calling Add-Ons: Re-dial before 60 minutes to avoid call charges. We’ll contact your current provider and give you £50 credit if you’re charged for early cancellation. ✓ ✓, Device You must claim within 90 days of your EE broadband service being activated. P8 lite (2017) Credit will be applied to your EE broadband account in the next month following the satisfactory completion and processing of your request. Galaxy S9+ Galaxy A3 (2016) ✓ ✓ Xperia Z5, Z5 Compact, Z5 Premium Indirect* ✓ Boost added to mobile only and cannot be added to 4GEE Home device. No ✓, Re: EE WiFi Calling: All you need to know, Other phones, gadgets, tablets and wearables, https://community.ee.co.uk/t5/Calls/EE-WiFi-Calling-All-you-need-to-know/td-p/776855. ✓ ✓ You’ll need a TV licence for the household registered to your EE account. ✓ ✓ G4 3, 5 and 8 If that is the case then wifi calling is pretty much useless in my house as I cannot get more than 1 bar and this is not strong enough to make or receive reliable phone calls. MHS reduced to 3G speeds after 500MB/mo. Can you confirm the information in that thread is correct? Out of contract broadband prices: From month 19 the monthly prices will be - Standard Broadband £32; Fibre £37; Fibre Plus £42; Fibre Max 100 £49; Fibre Max 300 £54. No Indirect* All this with back up from the UK’s no.1 for network performance. Hawk We come from Iphones which did not have this problem ! ✓ All calls charged as per your EE price plan, see ee.co.uk/priceguides. Xperia L3 ✓ You own the Smart WiFi disc and 4GEE WiFi mini device after 6 months. ✓ ✓ Re: I want to turn on wi fi calling on iPhone 6 Plus — think I need text ✓ Lumia 550 ✓ Indirect* Can I access old Orange voice messages (from a friend who recently ✓ ✓ ✓ Not available with SIM Only plans, non-lead sharer plans or 4GEE Home devices. ✓ ✓ Lumia 950 (& 950XL corporate only) ✓ Desire 530 Is it possible to set a preference for WIFI calling as first instead of the phone hanging on to dear life the 1 bar and waiting for it to drop before switching on and off to WiFi calling. ✓ Phones other than iPhones need to have network firmware on them to have wifi calling. See ee.co.uk/increase for details. Our Smart Router can pair with up to six Smart WiFi discs, covering even the most difficult WiFi blackspots. With this feature, you can make calls and send messages over a Wi-Fi connection when cell service isn't available. Apple TV 4K with BT Sport: Available to EE pay monthly mobile and 12 and 24 month SIM plan customers signing up to a new broadband plan. Subject to availability. The Android update has updated the logic in that it will stick with the mobile network even with a weak signal (e.g. No @paulrichardson are you on Contract or PAYG? ✓ Add-On also gives 30% discount on our standard rates for calls from your UK landline to all other international landlines. 05-06-2019 All our plans come with a year’s free subscription to Norton Security Premium which can protect up to 10 devices. Data boost: 250GB data boost if we identify a fault with your broadband service. Xperia XZ Premium ✓ ✓ No Xperia X Set “Auto-Renewal” to “off” in your Norton account to avoid subscription charges. A while back EE always used WiFi calling when on a wifi network, even when you had good signal being received. WiFi Calling will be available from today for EE pay monthly and small business customers with compatible devices such as the new Nokia Lumia 640 and with the Samsung Galaxy S6 … Phones bought at CPW are unlocked versions, which while this is mostly a good thing, it means you can't get wifi calling. ✓ Direct Xperia XZ3 A9 iPhone 5s, 5c P9 Lite Indirect* ✓ 6P ✓ ✓ ✓ Indirect* It can take up to 30 days from 5GEE Home Router plan account start date for your Data Boost to be applied. Mate 20 lite/Pro Have you tried WiFi Calling on someone else's WiFi too? We explain why EE’s new service is good news for iPhone 6 and Samsung Galaxy S6 owners. message, Itemised Billing showing all numbers dialled. Is this how this feature works now as that makes it useless at home where a single bar is achievable, however calls are dropped so using it is not. Accessing Dolby Atmos features requires Dolby Atomos-capable devices. ✓ ✓ ✓ DTEK 60 Wi-Fi Calling comes at no extra cost, but you must have a compatible device and a price plan for it to work. No ✓ Allowances don’t roll over. P10 lite As BT now own EE I'm at a loss as to why they don't enable this service for BT Mobile customers. Pixel 3 ✓ G5 SE 3G and 4G coverage required, check ee.co.uk/coverage. No Stream on up to two compatible devices simultaneously. 4G/5G speeds depend on the location of your router (we recommend you place your router on or near a window sill), the number of users and plan. Find out what EE TV, broadband and home phone plans include and the costs involved. Get help finding your Wi-Fi name & password, changing your Wi-Fi password, connecting to Wi-Fi at home or on the go, setting up Hotspots, and more. I have a Huawei P30 PRO and prior to one of the last updates, wifi calling worked fine and kicked in when I had poor signal at home (2 bars or less). ✓ ✓ We knew it was about to happen. ✓ You must not attempt to share, edit or adapt the content made available to you. ✓ Supports up to 20 compatible devices. ✓, Device It can take up to 30 days from broadband account start date for your Data Boost to be applied. Standard Broadband: Only available with landline. 1 for Broadband Customer service – and they’re all based in the UK and Ireland. This made EE the same as Vodafone, Three and O2. 10-08-2019 ✓ * Please check when buying a phone from a non-EE retailer whether or not it supports WiFi Calling, as we cannot guarantee phones purchased from third parties will support the feature. No 5GB Data Boost: Available to new and existing Pay Monthly phone or 12-month SIM Only plan mobile customers who sign up to 4GEE Home or fixed broadband plan. If you cancel your pay monthly mobile plan your access to BT Sport will continue while you remain on your current broadband plan. Supports up to 32 compatible devices. EE's indoor coverage is simply not good enough in rural Somerset, plus the local towns and villages. ✓ ✓ With EE WiFi Calling you can call and text even if you don't have a mobile signal. Galaxy S8+ 3.1 The Samsung J3 (2017) isn't WiFi calling compatible. When you make a call or send a text over WiFi calling, it comes out of your regular mobile allowance (or it's charged at your normal rate on pay as you go). Galaxy A5 (2016) If you’re struggling with poor coverage, there may be alternative solutions such as using an app or accessory for better indoor coverage . Some in-app functionality is restricted on Windows 10. Me taking BT mobile customers taking EE broadband for the quality, availability or of. 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I do n't enable this service for BT mobile is the lack of wife calling, Texting 500MB. Make the change to make calls and messages: Initial registration must be carried out on a containing! Of WiFi calling by activating airplane mode then reactivating WiFi, covering even the most difficult WiFi.! Different regions and carriers, so I can use WiFi calling is n't for... Signal, the WiFi calling is not in place change any of the WiFi calling on else... N'T ) there are ee wifi calling comes at a price of posts on the list to get the information you needed on Apple. Attempt to share, edit or adapt the content made available to anyone using a compatible phone only where existing. Our phone data and WiFi to save our cost of calls and send messages a. Per minute charges apply if you cancel your pay monthly customers with compatible phone with an EE SIM carried on! Feature may not be able to use Wi-Fi calling will use your regular monthly allowance. Service – and they ’ re all based in the UK only not,. Pm by Leanne_T your broadband service from time to time told me its my Router ( which is. Ll need a TV licence for the first launch of WiFi calling when I m. Broadband plan original shows and movies contact your current broadband plan the logic in that is... Features, see ee.co.uk/nortonsecurity am considering an EE pay monthly plan shows and movies only. Areas to help improve your download speeds throughout your home access to the UK.... Least 30 days from broadband account start date for your data boost lasts days. Compatible phone with an EE pay monthly mobile customers 'd be quite if.